Learn what to monitor before launching a public service.
Resource · Resources
Guides, docs, and operational resources
Use FTStatus resources to plan monitoring coverage, incident communication, and reliable public status pages.
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Reliable visibility without exposing internal infrastructure.
Document alert routing, maintenance windows, and escalation owners.
Prepare customer-facing incident templates before downtime happens.
Watch the signal
Track the public evidence customers actually experience.
Measure the trend
Keep response, uptime, and incident context close to the decision.
Route the response
Alert the right people and publish customer-safe updates when needed.
Monitoring playbooks
Plan coverage by service, customer impact, check cadence, alert route, and incident owner.
Status communication
Prepare templates for investigating, identified, monitoring, resolved, and planned maintenance updates.
Operational handoff
Use guides to decide what belongs on public pages and what stays in internal admin dashboards.
Related pages
Continue building the monitoring workflow.
Ready to set up the right monitors?
Start with critical customer-facing services, then add status pages, alert routes, and managed help as reliability becomes more important.